Principles of Business Management and Administration

You are to assume the role of an employee in the customer service department at the City of Logan, an office that houses public services and local government. You must address a customer (judge) that has complained about a change in policy for bill payment.

You are to assume the role of an employee in the customer service department at the City of Logan, an office that houses public services and local government. You must address a customer (judge) that has complained about a change in policy for bill payment.

You are to assume the role of an employee in the human resources department at Big City Transit (BCT), a large city’s bus system. Your coworker (judge) wants to know why employee information needs to be kept confidential.

You are to assume the role of an employee in the human resources department at Big City Transit (BCT), a large city’s bus system. Your coworker (judge) wants to know why employee information needs to be kept confidential.

You are to assume the role of an employee at CITY UTILITIES, a small city’s water and sewer department. Your coworker (judge) wants to know how to collect needed information from customers.

You are to assume the role of an employee at CITY UTILITIES, a small city’s water and sewer department. Your coworker (judge) wants to know how to collect needed information from customers.

You are to assume the role of an employee at SMALL TOWN ENERGY, a local electricity provider. An upset customer (judge) wants to speak with you about a complaint.

You are to assume the role of an employee at SMALL TOWN ENERGY, a local electricity provider. An upset customer (judge) wants to speak with you about a complaint.